I oversaw the transition of an organization's e-commerce operations from BigCommerce to Shopify, ensuring a seamless transfer of product data, customer information, and transaction history. This migration improved platform usability, enhanced integration capabilities, and streamlined management features, leading to increased sales performance and customer satisfaction. Discover how this project transformed our e-commerce operations.

I led a strategic initiative to evaluate and improve the technology and software used in our business to ensure effective remote work. By assessing current usage, identifying shortcomings, and implementing customized solutions, we facilitated smooth remote operations, increased productivity, and enhanced employee satisfaction. Discover how this project optimized our remote work environment and empowered our team.

I oversaw a comprehensive upgrade of a company's network infrastructure to resolve critical WiFi signal problems and improve overall network performance. By installing a robust WiFi mesh system and switching to a 2G fiber optic connection, we significantly boosted internet speed and reliability. Discover how this project enhanced WiFi coverage, increased speed, and met the organization's growing technological needs.

Developing and implementing a comprehensive solution that streamlined multi-channel orders with warehouse operations involved using Salesforce, TrueCommerce, Jitterbit, Cloud4J, and QuickBooks. This integration automated order processing, improved inventory management accuracy, and expedited shipping processes, resulting in increased operational speed and reliability. Learn how this project enhanced efficiency, customer satisfaction, and operational scalability.

I led the implementation of a solution to optimize event reservation inquiries by transitioning from Squarespace to BoothBook using Zapier integrations and Google Sheets. This project automated inquiry processing and data entry, enhancing lead capture and improving operational efficiency. Discover how this streamlined approach boosted event reservations, refined customer pipeline stages, and increased both worker efficiency and customer satisfaction.

Managing the transition of Electronic Data Interchange (EDI) services from DiCentral to TrueCommerce involved detailed planning, resource allocation, and ongoing technical support. This project enhanced our EDI capabilities, improved operational efficiency, and supported our business objectives with more robust and scalable solutions. Discover how we achieved a seamless migration and the benefits it brought to our organization.

Ensuring proper management of employee access levels is vital for robust cybersecurity. In our Access Control Audit and Documentation Project, we reviewed and aligned access permissions with the principle of least privilege. By auditing, identifying discrepancies, and enhancing security protocols, we minimized potential vulnerabilities and bolstered data security. This project not only reduced unnecessary access but also ensured compliance and improved overall operational security.